Terms of Service
Last Updated: September 4, 2026
Welcome to Flag & Freedom.
These Terms of Service (“Terms”) govern your access to and use of flagandfreedom.com (the “Site”) and any products, services, features, content, or purchases made through the Site.
Throughout these Terms, the terms “Flag & Freedom,” “we,” “us,” and “our” refer to Flag & Freedom. The terms “you” and “your” refer to any visitor, customer, or other user of the Site.
By visiting our Site, purchasing a product from us, creating an account, or otherwise using our services, you agree to be bound by these Terms and by any additional policies referenced within them.
If you do not agree to these Terms, you should not use the Site or purchase products through it.
1. ONLINE STORE TERMS
By using this Site, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the Site with the permission and supervision of a parent or legal guardian where required.
You may not use our Site, products, or services for any unlawful or unauthorized purpose.
You may not attempt to interfere with the operation, security, integrity, or availability of the Site.
Any violation of these Terms may result in suspension or termination of your access to the Site.
2. GENERAL CONDITIONS
We reserve the right to refuse service, cancel transactions, restrict access, or discontinue services when reasonably necessary, including in cases involving suspected fraud, misuse, payment issues, abusive behavior, violations of these Terms, or unlawful activity.
We may modify, suspend, discontinue, or replace any portion of the Site or our services without prior notice.
Headings used in these Terms are provided for convenience only and do not affect their interpretation.
3. PRODUCTS
We make reasonable efforts to display our products, colors, artwork, sizing, specifications, and photographs as accurately as possible.
However, colors and appearance may vary depending on your device, display settings, lighting, manufacturing variations, garment dye lots, printing processes, or other factors.
Minor variations between photographs and the finished product are not necessarily considered defects.
Product availability is subject to change without notice.
We may discontinue any product at any time.
4. SIZING AND FIT
Sizing information and size charts are provided as guidance.
Actual measurements and fit can vary slightly between garments, manufacturing batches, colors, and styles.
Customers are responsible for reviewing the applicable sizing information before placing an order.
Our Return Policy governs whether products purchased in an incorrect size may be returned or exchanged.
5. PRICING
All prices displayed on the Site are listed in U.S. dollars unless otherwise stated.
Prices may change at any time without notice.
A price change will not normally affect an order that has already been accepted and paid for, except where there has been an obvious pricing or technical error.
Taxes, shipping charges, or other applicable fees may be added during checkout where required.
6. PROMOTIONS, DISCOUNTS AND SALES
From time to time, Flag & Freedom may offer promotional pricing, discount codes, automatic discounts, free shipping offers, limited-time sales, or other promotions.
Promotions may:
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apply only to selected products;
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require a minimum purchase;
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have specific start and end dates;
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exclude certain items;
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be limited to one use per customer;
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be unavailable for combination with other promotions; or
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be subject to additional promotional terms.
We reserve the right to modify, suspend, withdraw, or cancel a promotion where reasonably necessary, including in cases of technical errors, abuse, fraud, or circumstances outside our reasonable control.
Discounts have no cash value unless specifically stated otherwise.
7. ORDERS
Submitting an order does not guarantee that the order will be accepted.
We reserve the right to decline or cancel an order for legitimate reasons, including:
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product unavailability;
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incorrect pricing;
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payment authorization failure;
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suspected fraud;
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unusually large or suspicious order quantities;
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inaccurate customer information;
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technical errors; or
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violations of these Terms.
If we cancel an order after payment has been collected, we will refund the applicable amount using the original payment method where possible.
8. ORDER INFORMATION
You agree to provide current, complete, and accurate information when placing an order.
This includes your:
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name;
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billing information;
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shipping address;
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email address; and
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other information reasonably necessary to process and deliver your order.
Flag & Freedom is not responsible for delivery problems caused by inaccurate or incomplete information provided by the customer.
If you notice an error after placing an order, contact us as soon as possible.
We cannot guarantee that an order can be changed once processing or production has begun.
9. PAYMENT
Payment must be successfully authorized before an order can be processed.
Payment processing may be performed by Shopify Payments or other third-party payment providers made available through our checkout.
We do not directly control the services provided by third-party payment processors.
By submitting payment information, you represent that you are authorized to use the payment method provided.
10. SHIPPING AND DELIVERY
Shipping estimates are estimates and are not guaranteed delivery dates unless explicitly stated otherwise.
Delivery times can be affected by carriers, weather, holidays, high order volumes, incorrect addresses, transportation interruptions, customs processing, or other circumstances outside our reasonable control.
Our current shipping practices, shipping charges, free-shipping thresholds, and related information are described in our Shipping Policy, which forms part of these Terms.
Customers are responsible for providing an accurate and deliverable shipping address.
11. RETURNS, REFUNDS AND EXCHANGES
Returns, refunds, and exchanges are governed by our Return and Refund Policy as published on the Site.
Customers should review that policy before completing a purchase.
Nothing in these Terms is intended to remove any consumer rights that cannot legally be waived under applicable law.
12. LOST, STOLEN OR DAMAGED PACKAGES
If an order appears to have been lost, damaged, or incorrectly delivered, please contact us as soon as reasonably possible.
We may require photographs, shipping information, carrier documentation, or other information to investigate a claim.
Where appropriate, we may work with the shipping carrier to investigate the delivery.
Resolution of shipping claims will depend on the circumstances of the order and applicable carrier procedures.
13. ERRORS AND INACCURACIES
Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to:
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product descriptions;
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pricing;
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promotions;
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product availability;
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shipping;
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photographs; or
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other Site content.
We reserve the right to correct errors and update information.
If a material error affects an order you have already placed, we may contact you to provide appropriate options, including cancellation and refund where applicable.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, the Site and its content are owned by or licensed to Flag & Freedom and are protected by applicable intellectual-property laws.
This includes, where applicable:
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logos;
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trademarks;
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product artwork;
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apparel designs;
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photographs;
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illustrations;
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graphics;
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videos;
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text;
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product descriptions;
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website layouts; and
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other original content.
You may access the Site for personal, non-commercial use.
You may not reproduce, copy, modify, distribute, sell, license, publish, scrape, commercially exploit, or create derivative works from our content without prior written authorization.
Nothing on the Site grants you ownership of Flag & Freedom intellectual property.
15. TRADEMARKS
Flag & Freedom names, logos, branding, artwork, and other brand identifiers may constitute trademarks or other protected intellectual property.
Use of these marks without authorization is prohibited except where allowed by law.
Third-party trademarks displayed on the Site remain the property of their respective owners.
16. CUSTOMER REVIEWS AND USER CONTENT
If you submit a review, photograph, comment, testimonial, social-media content, suggestion, or other material to us, you represent that:
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you have the right to submit it;
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it does not violate another person's intellectual-property or privacy rights;
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it is not unlawful, defamatory, deceptive, threatening, or abusive; and
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it does not contain malicious software.
Where you voluntarily submit content for publication, you grant Flag & Freedom a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and publish that content in connection with our business, marketing, advertising, Site, and social-media channels, subject to applicable law.
We are not obligated to publish submitted content and may remove content that violates our policies.
17. THIRD-PARTY SERVICES
Our Site may use or integrate services operated by third parties, including payment processors, shipping providers, analytics platforms, advertising platforms, review providers, social networks, and ecommerce technology providers such as Shopify.
Third-party services may be governed by their own terms and privacy policies.
Flag & Freedom is not responsible for the independent acts, omissions, policies, or services of third-party providers except where applicable law provides otherwise.
18. THIRD-PARTY LINKS
The Site may contain links to websites or services operated by third parties.
Providing a link does not necessarily mean that Flag & Freedom endorses or controls the third-party website.
You access third-party websites at your own discretion and should review their applicable terms and privacy policies.
19. PROHIBITED USES
You may not use the Site:
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for unlawful purposes;
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to solicit or encourage unlawful activity;
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to violate intellectual-property rights;
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to harass, threaten, abuse, discriminate against, or harm others;
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to submit false or misleading information;
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to upload malicious code;
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to collect personal information about others without authorization;
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to spam, scrape, crawl, phish, or interfere with the Site;
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to circumvent Site security;
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to conduct fraudulent transactions;
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to impersonate another person; or
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in any manner that could damage or impair the Site or our business.
We may restrict or terminate access for violations of this section.
20. WEBSITE AVAILABILITY
We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free.
Maintenance, software updates, hosting problems, technical failures, third-party interruptions, or events outside our control may temporarily affect Site availability.
21. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Site and services are provided on an “as available” basis.
We do not guarantee that use of the Site will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.
22. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Flag & Freedom will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Site or services.
This may include, without limitation, loss of profits, revenue, data, savings, business opportunities, or goodwill.
Where liability cannot legally be excluded, our liability will be limited only to the maximum extent permitted by applicable law.
Nothing in these Terms excludes liability that cannot legally be limited or excluded.
23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Flag & Freedom and its owners, employees, contractors, service providers, and affiliates from claims, losses, damages, liabilities, and reasonable expenses arising from:
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your unlawful use of the Site;
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your material violation of these Terms;
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your infringement of another person's rights; or
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fraudulent or intentionally harmful conduct.
24. PRIVACY
Your submission and use of personal information through the Site is governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how personal information may be collected, used, shared, and protected.
25. ELECTRONIC COMMUNICATIONS
When you visit the Site, place an order, or communicate with us electronically, you consent to receiving communications relating to your transaction electronically.
Transactional communications may include order confirmations, shipping information, customer-service communications, refunds, and other messages relating to your purchase.
Marketing communications are handled separately and subject to applicable law and your communication preferences.
26. FORCE MAJEURE
Flag & Freedom will not be responsible for delays or failure to perform obligations where caused by circumstances beyond our reasonable control.
Such circumstances may include severe weather, natural disasters, fires, transportation disruptions, carrier delays, supply-chain interruptions, government actions, labor disputes, power failures, telecommunications failures, cyber incidents, epidemics, pandemics, or similar events.
27. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will remain in effect.
28. WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it in the future.
29. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies or terms expressly incorporated by reference, constitute the agreement between you and Flag & Freedom concerning your use of the Site and purchases through it.
30. GOVERNING LAW
These Terms and any transactions through the Site will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.
Any dispute that is permitted or required to be brought before a court will be subject to the jurisdiction of the appropriate courts located in Texas, except where applicable law provides otherwise.
31. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The most current version will be available on this page.
When material changes are made, we may update the “Last Updated” date at the top of these Terms or provide additional notice where appropriate.
Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.
32. CONTACT INFORMATION
Questions regarding these Terms of Service may be submitted through the Contact Us page at:
flagandfreedom.com
For order-related questions, please include your order number where available.