Returns

Returns Policy

We want you to be happy with your Flag & Freedom order.

15-Day Returns

We offer a 15-day return policy. If you would like to return an item, please contact us within 15 days of receiving your order.

To be eligible for a return, your item must be:

Unworn and unused
Unwashed
In its original condition
Free from marks, odors, pet hair, or other signs of wear

Please contact us before sending any item back. Our team will provide the return instructions and return address.

Return Shipping

Unless your item arrived damaged, defective, or incorrect, customers are responsible for the cost of return shipping.

Original shipping charges are non-refundable.

We recommend using a tracked shipping service when returning your order.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Please include your order number and photos showing the issue so we can resolve it quickly.

If the problem is our error, we will work with you to arrange an appropriate replacement or refund.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to post the refund.

Exchanges

If you need a different size or item, please contact us within the 15-day return period. The quickest option may be to return the original item and place a new order.